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Changing the Update and Save Buttons

How to change the default ServiceNow Save and Update options to Save and Stay, Update and Exit.

Note: The system property, glide.ui.advanced, will add the save button to the button bar if set to true.  That is also helpful.

In a base ServiceNow instance, saving a record works like this:

  • To Update and Exit - Click Update in the Header Bar
  • To Save and Stay - Right click header bar and click Save

Sometimes a company doesn't like how that works.  If these buttons really annoy you, here are some instructions to get those buttons your way!

To change the Update button

  1. Go to System Definition > UI Actions
  2. Find the two UI Actions with Name: Update, and Table: Global [global]
  3. Both both UI Actions and Change Name to: Update and Exit

To change the Save button

  1. Go to System Definition > UI Actions
  2. Find the four UI Actions with Name: Save, and Table: Global [global]
  3. Both both UI Actions and Change Name to: Save and Stay

To change the Save button to be a Form Button

  1. Go to System Definition > UI Actions
  2. Find the two UI Actions with Name: Save and Stay and have Form Context Menu Checked
  3. Switch to be Form Buttons instead

Results