This article discusses some different methods to create additional "Manage Attachments" links on a ServiceNow form.
Incident Management
How to create the Manage Attachments Link
1. Open Incident Form
2. Right Click Header Bar > Personalize Form Layout
3. Add Annotation Info Box Blue
Change Management
How to create the Manage Attachments Link
1. Open Change Request Form
2. Right Click Header Bar > Personalize Form Layout
3. Add Annotation Info Box Blue
Problem Management
How to create the Manage Attachments Link
1. Open Problem Management Form
2. Right Click Header Bar > Personalize Form Layout
3. Add Annotation Info Box Blue
Record Producer or Service Catalog Item
How to create the Manage Attachments Link
1. In the Description field, click HTML and add this HTML