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Manage Attachment Links

This article discusses some different methods to create additional "Manage Attachments" links on a ServiceNow form.

Incident Management

Incident Form: Manage Attachments Link (Click to expand)

How to create the Manage Attachments Link

1. Open Incident Form

2. Right Click Header Bar > Personalize Form Layout

3. Add Annotation Info Box Blue


Change Management

Change Form: Manage Attachments Link (Click to expand)

How to create the Manage Attachments Link

1. Open Change Request Form

2. Right Click Header Bar > Personalize Form Layout

3. Add Annotation Info Box Blue


Problem Management

Problem Form: Manage Attachments Link (Click to expand)

How to create the Manage Attachments Link

1. Open Problem Management Form

2. Right Click Header Bar > Personalize Form Layout

3. Add Annotation Info Box Blue


Record Producer or Service Catalog Item

Service Catalog: Manage Attachments Link (Click to expand)

How to create the Manage Attachments Link

1. In the Description field, click HTML and add this HTML