How to adjust your menu bar in the Service Portal to always show the Requests or Approvals menu items.
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Interactive Record Producer with REST
How to call a third-party REST API using record producer and a widget. This article also shows how to embed a widget into a record producer or catalog item.
Read MoreAuto generate Checklists
How to auto generate checklists for records in ServiceNow
Read MoreDisplay Additional Fields in the Ticket page
How to display additional fields on the Service Portal Ticket page.
Read MoreBuilding a Service Portal
By following these steps and adding a few minor enhancements, you can build an awesome Service Portal!
Read MoreVirtual Agent Info Bubble
Add an informational bubble next to the Virtual Agent widget
Read MoreLast Comment or Work Note
It is useful to store the date/time of the last comment or work note for use in other business rules, client scripts, or SLA definitions.
Read MoreService Portal - Google Fonts
How to use Google Fonts in the Service Portal
Read MoreAnonymous CSM Case Creation
Create a public page for users to submit CSM cases without logging in.
Read MoreURL Encoding Reference
URL encoding converts characters into a format that can be transmitted over the Internet.
There are times when developing in ServiceNow you need to encode/decode characters depending on the situation. Here is a cheatsheet to help.
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