Many tables in ServiceNow have number fields, for example, the Incident table has INC0010213. These numbers are used to quickly identify records.
Some tables in ServiceNow do not have a number field, but they probably should. For example the Outage [cmdb_ci_outage] table.
In this example, you can add a number field to the Outage [cmdb_ci_outage] table: Read More
Are you worried the cloud will fall from the sky? Concerned someone will "adjust" your update set accidentally? Concerned you will "adjust" your update set? :)
Your hours spent staring at code is valuable! Backup your stuff and rest easy. Read More
How to use custom fonts to your Service Portal pages Read More
Use a script to find any "duplicate" records within your ServiceNow application. Read More
ServiceNow released a new version of ServiceNow, codename Kingston. More amazing work by ServiceNow once again! Read More