List of available ServiceNow applications as of November 2019

Discussion on how to protect your ServiceNow data against data breaches and unwanted intrusion

Want to become a ServiceNow Developer?  Get started today!

This is how I started using ServiceNow...

You want to become a ServiceNow developer?  No reason why not, so here are some tips to help you on this journey.

Recently ServiceNow commissioned Lawless Research to design and conduct a study about the state of work in companies with 500 or more employees.   Their findings help confirm what we already knew, working via email processes is difficult and costly.  ServiceNow is also very timely with this report.  In application software, there is a shift to avoid using email. Why is that?  

This article talks about why email is being downsized at companies, and how you can make it happen with ServiceNow.

"Is this change a configuration or customization?"  This is one of the most popular questions during requirements gathering for a software implementation.

How are your ServiceNow instances running?  Here are some checks you can do to insure your ServiceNow instance is staying in good health.

I was recently at the Knowledge 15 conference and have a lot of new ideas to bring back home.  It was great to see old friends, make new ones, and just be part of the ServiceNow Know15 experience.  Here are my favorite moments of K15.

What are some of the aspects of ServiceNow that makes it popular?  Why and how did it expand so quickly and take over entire markets?