Document Viewer enables you to view documents directly in the Now Platform rather than having to download them.

Download new themes for your ServiceNow Geneva or Helsinki instance.

The HTML fields used in ServiceNow can use different editors depending on what is activated.

This article shows the different ways you can configure these HTML editors.

"My ServiceNow" Left Navigator bar application for frequently used ServiceNow links.

Where to find the ServiceNow icons and images available within ServiceNow.

The ServiceNow bookmark functionality allows users to keep track of commonly used lists and important records.

Bookmarks are often maintenance-free, however there are a couple improvements that can help add additional value to bookmarks.

Global text search is the search box in the top right corner of most ServiceNow instances.

Global Text Search uses text indexes to search multiple ServiceNow tables in a single search.  This global search is a great feature and you can configure it for even more additional functionality.

This is a kind of simple thing to do, but not everyone knows this.  If you want to change the favicon on ServiceNow, which is website icon in the browser, here are some instructions to do just that.

How to add hints on CMS items.

I am going to show you a technique to put "notes" on your ServiceNow forms. When used in combination with Knowledge Base articles, these notes can make ServiceNow even more user-friendly.

ServiceNow has functionality called Form Annotations that is helpful in separating data beyond sections in your forms