ServiceNow has a lesser documented dictionary attribute called ignore_filter_on_new. This attribute is not important to you, until you realize what is happening in your ServiceNow instance due to this attribute not being used.

If you created a new table, added a lot fields, and then realized it wasn't extended off a table you need like the task or cmdb_ci table, it can be a big process to delete the table and start over.

Here is a script to extend an existing table. 

What is ServiceNow Dictionary Override?  When and how do you use a dictionary override?

Here is a great way to show attachments from a parent record on a child record without having to copy the attachment.

In the IT GRC application, grc_risk and grc_control tables are not extended off the task table. This causes an issue for some implementations, as the Approvals Related List and Approvals Reference Field are not available.

How do you extend those tables (grc_risk and grc_control) to the task table? Or what are the steps to add the Approvals Related List and Approvals Reference field to those tables?

You can do a lot of complex filters in ServiceNow.  Especially with the inclusion of Scripted Filters and Dynamic Filters.

Here are some examples of scripted filters for ServiceNow Project and Portfolio Management.

Creating a Many-to-Many Relationship is easy in ServiceNow. However...with an example it is even easier!

In this post, I'll show an example "Test Case" Application that has an M2M relationship with "Test Case Steps".

Previous to the Dublin version of ServiceNow, the only way to make certain filters was to create a scripted filter.

However what is new in the Dublin version of ServiceNow is the functionality called Dynamic Filters. 

In this article I am going show some examples of both types of filtering options.  

There are two ways to make conditional statements using the filter functionality in ServiceNow.

1. Dependent
2. Top Level

So what is the difference between these buttons? Let's go into greater detail on these two options.