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ServiceNow Code Backups

Are you worried the cloud will fall from the sky? Concerned someone will "adjust" your update set accidentally? Concerned you will "adjust" your update set? :)

Your hours spent staring at code is valuable! Backup your stuff and rest easy.

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ServiceNow Update Sets

Use Update Sets to add your customizations to an Update Set

http://wiki.servicenow.com/index.php?title=Using_Update_Sets

ServiceNow Code Backup (Single XML)

Check out this SNCWiki article about backing up your Update Set to XML:

http://wiki.service-now.com/index.php?title=Saving_Customizations_in_a_Single_XML_File

Tracked Customizations

Remember not all customizations are tracked in Update Sets. Below is list of tracked customizations:

http://wiki.service-now.com/index.php?title=Tracked_Customizations_in_Update_Sets

Use an implementation or release plan to keep track of your untracked customizations. You can also export single records to xml in certain cases.