Add an informational bubble next to the Virtual Agent widget
Instructions
Install Plugin, Virtual Agent Portal Widgets (if not already installed)
Left Navigator Bar > Service Portal > Widgets
Clone the Virtual Agent Service Portal Widget
Add CSS
/* Bubble Info */
div.myBubble {
margin-top:0px;
width: 200px;
display: inline-block;
font-weight: 500;
font-size: 18px;
background-color: #FFF;
color: #F63440;
border: 2px solid #F63440;
border-radius: 5px;
-webkit-border-radius: 5px;
-moz-border-radius: 5px;
padding:5px;
margin-right:20px;
}
div.myBubble:before {
content: ' ';
height: 0;
position: absolute;
width: 0;
top:20px;
left:200px;
border: 10px solid transparent;
border-left-color: #F63440;
}
5. Adjust HTML
<div class="conversation-button-container">
<div class="conversation-region fade"
ng-class="{'open': $ctrl.isWindowVisible}">
<div class="sn-connect sn-connect-floating">
<div class="sn-connect-floating-wrapper loaded">
<div class="conversation-container">
<iframe class = "chat-frame" scrolling="no" horizontalscrolling="no" verticalscrolling="no" frameborder="none" ng-src="">
</iframe>
</div>
</div>
</div>
</div>
<div class="myBubble" ng-if="!$ctrl.isWindowVisible">${How can we help you today?}</div>
<button aria-label="${Start Support Conversation}"
class="help-button"
ng-attr-tabindex="0"
ng-class="{'state-open': $ctrl.isWindowVisible, 'state-unread': $ctrl.hasUnreadMessages}"
ng-click="$ctrl.toggleWindow()"
ng-style="{'background-color': $ctrl.options.button_color}"
ng-attr-tabindex="0">
<div class="hover-overlay"></div>
<span aria-hidden="true" ng-class="$ctrl.isWindowVisible ? 'help-icon icon-close icon-cross' : 'help-icon icon-open sn-va-widget-icon'"></span>
</button>
</div>
6. Go to your Service Portal
7. CTRL-Right Click > Page Designer
7. Add new widget to any container