You can do a lot of complex filters in ServiceNow. Especially with the inclusion of Scripted Filters and Dynamic Filters.
Here are some examples of scripted filters for ServiceNow Project and Portfolio Management.
Read MoreYou can do a lot of complex filters in ServiceNow. Especially with the inclusion of Scripted Filters and Dynamic Filters.
Here are some examples of scripted filters for ServiceNow Project and Portfolio Management.
Read MoreThe ServiceNow wiki has some great documentation about the available javascript in ServiceNow. However I wanted another way to look up all the functions of a JS class. This would help specifically when I was looking at custom Javascript classes in ServiceNow.
I researched a little on the internet and wrote a quick Script Include that can do this.
Read MoreGroups in ServiceNow can control a lot of functionality. They can be used for assignment, security, task routing, and queues.
Some companies create unique groups for these purposes. As time progresses, some groups may need to be merged. Maybe there was too many groups created, or certain departments were combined. Whatever the reason, here is an nice utility to help you merge your groups.
Read MoreCreating a Many-to-Many Relationship is easy in ServiceNow. However...with an example it is even easier!
In this post, I'll show an example "Test Case" Application that has an M2M relationship with "Test Case Steps".
Read MorePrevious to the Dublin version of ServiceNow, the only way to make certain filters was to create a scripted filter.
However what is new in the Dublin version of ServiceNow is the functionality called Dynamic Filters.
In this article I am going show some examples of both types of filtering options.
Read More"SoapUI is an open source web service testing application for service-oriented architectures (SOA). Its functionality covers web service inspection, invoking, development, simulation and mocking, functional testing, load and compliance testing."
In terms of ServiceNow, soapUI is great for testing and developing web service requests. This works for consumption and production of these requests from ServiceNow and also from other applications.
Core features of SoapUI include:
Here is a quick guide on how to use SoapUI and ServiceNow.
Read MoreServiceNow has a iSQL tool available, where you can make iSQL commands using the ODBC driver. iSQL is helpful to troubleshoot issues and make queries, especially if you are familiar with SQL commands. Here is quick guide to the usage of iSQL
Read MoreThere are multiple ways to build an integration with ServiceNow. Depending on your company needs, budget, and timeframe, there is an integration that can meet your needs.
When deciding on your integration plan, there are some important factors to consider.
Read MoreHere is some code you can use to find incidents outside a certain schedule. In this example, it finds overnight incidents against a schedule, but you can adjust this code to meet your needs as well.
Read MoreHaving a gauge that shows a user's sent emails is great for troubleshooting and reporting. Here is how to create one for your ServiceNow instance.
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