Learn the basics of GlideRecord queries, creates, deletes. The most common scripting used within ServiceNow.Read More
Many tables in ServiceNow have number fields, for example, the Incident table has INC0010213. These numbers are used to quickly identify records.
Some tables in ServiceNow do not have a number field, but they probably should. For example the Outage [cmdb_ci_outage] table.
In this example, you can add a number field to the Outage [cmdb_ci_outage] table:Read More
Why use scripting in ServiceNow and how does it work?
If you are new to ServiceNow, or want to know more about scripting, this article may just help you out!Read More
Security restricted: Calling gs.sql is not allowed
GlideSystem SQL was discontinued in ServiceNow Geneva. Learn why this functionality was permanently removed.Read More
Want to lock out users from using your ServiceNow Dev, Test, and Sandbox instances? This script will lock out all the users that are not admins. Afterwards you can unlock/lock the users you want to have access, and they won't accidentally login into the wrong instance.Read More
You can add a Prefix to a field with Number Maintenance.
However what if you want to add a prefix or suffix to existing data or fields. This script will help you do that!Read More
Ohh, that is why is is called Glide Record, ServiceNow used to be called GlideSoft! Makes sense now. What can you do with a Glide Record anyway?
You can use the GlideRecord API to: Query, Get, Set, Update, Insert, and Delete records in ServiceNow. It is one of the most important things you can learn as a ServiceNow developer in my opinion. Let's check out some of different ways you can write a GlideRecord query.Read More
ServiceNow has the sys_id of fields sort of hidden. However there are a couple of tricks to get that sys_id field. This article demonstrates some of those tricks.Read More
Here is a background script you can use to find all the CI Classes that are used in your ServiceNow Instance. You can use this script in scripts - background or alter slightly to use a script include for a report.Read More
This article contains an example background script you can use to find unique values. You could use it in scripts - background or alter slightly to use a script include for a report.Read More