Create a public page for users to submit incidents without logging in.
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URL Encoding Reference
URL encoding converts characters into a format that can be transmitted over the Internet.
There are times when developing in ServiceNow you need to encode/decode characters depending on the situation. Here is a cheatsheet to help.
Read MoreProcessors
Processors provide a customizable URL endpoint that can execute arbitrary server-side JavaScript code and produce output such as TEXT, JSON, or HTML.
Read MoreHamburger Icon
Sometimes referred to as the “Sandwich”, “Hamburger”, “Air Vent”, or “Hotdog”, the Context Menu has many names, but people often don’t exactly know what to call it.
Read MoreClone the Header Widget
If you are trying to clone the “Header Menu” widget to make modifications, you’ll notice it isn’t so easy. This article takes through the obstacles of cloning that widget.
Read MoreVirtual Agent
Implement ITSM Virtual Agent to support and scale your IT organization by enabling a virtual agent chatbot to perform the less complicated, more common IT requests and incidents.
Read MoreEmbedded Virtual Agent Widget
Add an embedded Virtual Agent widget to your Service Portal.
Read MoreWalk-up Experience
Use ServiceNow Walk-up Experience to create and manage an onsite walk-up venue where requests and issues are fulfilled and solved by experienced technicians in person and in real time.
Read MoreService Portal: Resolve Incident Button
How to add a "Resolve Incident" button and modal popup for Service Portal.
Read MoreLogging for Scoped Applications
How to use log statements with scoped applications
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